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Report a Claim
Report a Claim
The Scottsdale Insurance Group is a reliable, service-oriented group of companies that will help protect you against certain losses.

Our commitment to you is to provide fast, fair claim service. Promptly reporting an event that could lead to a claim, as required by your policy, helps us fulfill this commitment to you. Please refer to your policy for this and all other terms and conditions.

  How to report a claim

There are three ways you may contact the Scottsdale Insurance Group 24 hours a day, 7 days a week to report a claim.

Please be prepared to furnish as much of the following information as possible:

  • Your policy number
  • Date, time, and location of the loss/accident
  • Details of the loss/accident
  • Name, address, and phone number of any involved parties
  • If applicable, name of law enforcement agency or fire department, along with the incident number

Report a claim by phone
Call 800-423-7675 option 1 to report a claim.

Report claim by email
Email your claim to SICReportALoss@Scottsdaleins.com.

Report a claim online if you are using Internet Explorer (only) Version 8 or earlier
Report a new loss online.

Claim entry overview
This overview presentation highlights some features and functions of the Claim Entry application. Contains audio. Length: 1 min., 32 sec. Size: 954 KB (Flash browser plug-in required)

In order to expedite this process, please be prepared to furnish as much of the following information as possible:

  • Your policy number
  • Date, time, and location of the loss/accident
  • Details of the loss/accident
  • Name, address, and phone number of any involved parties
  • If applicable, name of law enforcement agency or fire department, along with the incident number

Reporting requirements
Please refer to your policy for specific claim-reporting requirements.

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These guidelines pertain to the following Scottsdale Insurance Group companies:
  • Scottsdale Insurance Company
  • National Casualty Company
  • Colonial County Mutual
  • Scottsdale Indemnity Company
  • Scottsdale Surplus Lines Insurance Company

Thank you for your business and as always, we appreciate the opportunity to serve you.




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